About Ryan
Ryan Minton is a Best-Selling Author and Keynote Speaker who brings over 20 years of experience leading world-class hospitality brands. As a former senior vice president with industry giants including Hilton, Marriott, and IHG, he has consistently driven record revenues, profits, and engagement through operational excellence and team development.
Internationally recognized by Global Gurus as one of the World's Best Speakers in both Hospitality and Customer Experience categories, Ryan combines strategic vision with practical leadership insights. His expertise in creating exceptional customer and employee experiences has earned him positions on the Forbes Business Council and Newsweek's expert panel, establishing him as an influential voice in the industry.
A graduate of Miami University, Ryan lives in South Florida with his wife Tressa and their son Charlie.
“I believe one of the most important responsibilities of any leader is to create an environment where their team genuinely enjoys coming to work. That is the first step in creating a world-class customer service culture.”
— RYAN MINTON
